Below are links to some fantastic resources for the appliance repair industry.


  • United Appliance Servicers Assc – North America’s Largest Appliance Repair Association
  • Professional Service Association – The Voice of The Independent Service Industry
  • Appliance Pro Talk – Private Facebook group dedicated to appliance professionals, to help each other out with appliance issues and post pics of crazy appliances or situations out there we face on a daily basis.
  • Marcone MSA – Our mission is to continually improve the appliance service industry by being the first, best, and most reliable source of practical information for the progressive servicer.
  • Reliable Parts – Appliance parts distributor
  • Nationwide Marketing Group -  Service Leaders Network – Nationwide Marketing Group is North America’s leading buying, marketing and operational support organization for Independent retailers, rent-to-own dealers and custom installers in the major appliances, consumer electronics, furniture, bedding, home theater and outdoor industries.
  • Appliance Blue Book – Tools Designed to Make Your Appliance Service Business as Profitable and as Efficient as Possible!
  • iWallet – Easier, Smarter and Faster Way for Technicians to Process Payments    


DYER Hotline Powered by Neli

Dyer graduates now have access to real-time, on-demand diagnostic & technical support via video chat thanks to our Dyer Hotline Powered by Neli.

If preferred, you may also schedule a Neli appointment when you know you will need support.

Dyer graduates have access to our Dyer-exclusive preferred Neli pricing if they are a Marcone MSA World Member ($33 per video call).

Get tech help now by clicking the Neli Chat Widget

1.       One of our dedicated Neli customer service representatives will connect you with a Neli technician or book an appointment for you.

2.       The Neli tech will text you a link to start the video chat (or call) and look at the problem with you.

3.       Our app allows you and your Neli tech to annotate on your screen, live, to point out specific areas.

4.       We can send you tech sheets while you are on the road.

5.       Payment will be billed to your Marcone MSA World account. If you don’t have an MSA World account payment will be taken at the time of service.

6.       Click here to read more on Neli