LINKS / RESOURCES
Below are links to some fantastic resources for the appliance repair industry.
- United Appliance Servicers Assc – North America’s Largest Appliance Repair Association
- Professional Service Association – The Voice of The Independent Service Industry
- Appliance Pro Talk – Private Facebook group dedicated to appliance professionals, to help each other out with appliance issues and post pics of crazy appliances or situations out there we face on a daily basis.
- Marcone MSA – Our mission is to continually improve the appliance service industry by being the first, best, and most reliable source of practical information for the progressive servicer.
- Reliable Parts – Appliance parts distributor
- Nationwide Marketing Group -Â Service Leaders Network – Nationwide Marketing Group is North Americaâ€™s leading buying, marketing and operational support organization for Independent retailers, rent-to-own dealers and custom installers in the major appliances, consumer electronics, furniture, bedding, home theater and outdoor industries.
- Appliance Blue Book – Tools Designed to Make Your Appliance Service Business as Profitable and as Efficient as Possible!
- iWallet – Easier, Smarter and Faster Way for Technicians to Process Payments Â Â
DYER Hotline Powered by Neli
Dyer graduates now have access to real-time, on-demand diagnostic & technical support via video chat thanks to ourÂ DyerÂ Hotline Powered by Neli.
If preferred, you may also schedule a Neli appointment when you know you will need support.
Dyer graduates have access to our Dyer-exclusive preferred Neli pricing if they are a Marcone MSA World Member ($33 per video call).
Get tech help now by clicking the Neli Chat Widget
1.Â Â Â Â Â Â Â One of our dedicated Neli customer service representatives will connect you with a Neli technician or book an appointment for you.
2.Â Â Â Â Â Â Â The Neli tech will text you a link to start the video chat (or call) and look at the problem with you.
3.Â Â Â Â Â Â Â Our app allows you and your Neli tech to annotate on your screen, live, to point out specific areas.
4.Â Â Â Â Â Â Â We can send you tech sheets while you are on the road.
5.Â Â Â Â Â Â Â Payment will be billed to your Marcone MSA World account. If you donâ€™t have an MSA World account payment will be taken at the time of service.