Residential Appliance Technician

Website Fixd

Fixd Repair is changing the way home services are completed by keeping the customer at the forefront of everything we do. We work hard to ensure we do things right the first time and leave the frustrations of over-priced home services behind.

 

With Fixd, you can book home service maintenance, repairs and installs in seconds using the website or app with the comfort of our upfront pricing. Fixd is the smart way to manage your home and budget for your home services needs with our Home Warranty, HVAC Maintenance Plan and Pool & Spa Plans. Fixd Repair was founded in 2016 in Dallas, TX and is growing rapidly nationwide.

If you possess strong work ethic, have great customer service, and excel at appliance diagnosis and installation, our Appliance Technician role could be a great fit. This role will provide maximum potential if you are someone that is thorough, and eager to grow value for a technology-centric service business.

You will be responsible for:

Delivering excellent customer service and sustaining high levels of customer satisfaction
Providing timely and quality repairs of customers’ appliance products
Promoting and selling additional products and services
Meeting key performance metrics and/or productivity goals
Providing knowledgeable and courteous repair service
Communicating benefits of the Value Added Services Process to the customer
Maintaining truck stock inventory within the prescribed company guidelines and standards
Following the truck maintenance schedule and keeping a clean, organized truck
Desired Experience:

High school diploma or general education degree (GED)
At least 3+ years of appliance repair experience
Experience troubleshooting and repairing high end appliance brands
Ability to use a computer for parts inquiries and ordering
Working mechanical knowledge, including the use of tools and test equipment
Ability to perform accurate repair of customer product
Ability to follow directions and specific process steps to ensure quality workmanship
Flexibility to work variable and flexible hours, including overtime
Must possess and maintain a valid state driver’s license for the state in which you are applying
Benefits:

Paid Company Holidays and Paid Vacation
Full Benefits – Medical/Dental/Vision
401K + Company Match
Ongoing training and support
Highly competitive pay based on experience level

to apply, please visit:
https://boards.greenhouse.io/fixdrepair/jobs/4989221002