Appliance Service Technician

Website Mr. Appliance of Mid Michigan

Make me an offer for your skills!

• Service Area – Greater Mt. Pleasant, Midland, Bay City, Alma, Clare areas and surrounding areas.

Summary:
The technician is responsible for the repair and service of products in the customer’s home. Products repaired include the following appliances: Washers & Dryers, Refrigerators, Freezers, Ranges, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and Ice Makers.
The technician provides timely, quality repair and installation of customers’ products while maintaining the highest possible customer service. We provide a service van, specialized tools, uniforms, I-Pad, and manufacturer training opportunities.

Duties and Responsibilities:
• Accurately diagnosing and repairing appliances/equipment in the customer’s home
• The ability to select and use basic tools or instruments to assemble, adjust, calibrate, repair or test various products
• The ability to give the customer an accurate estimate of the cost of repair or installation
• The ability to read, understand and navigate through information presented in schematics, diagrams, blueprints or other pictorial displays on an I-Pad
• The ability to use an I-Pad for service call processes, routing functions and parts/inquiries/ordering.
• The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
• The ability to provide knowledgeable, courteous and professional customer service
• The knowledge of basic electrical principles
• The ability to work variable and flexible hours

Requirements:
• Professional work experience as an appliance repair technician or an aptitude to learn the trade
• Previous in-home appliance diagnosis and repair experience a plus
• Pleasant, polite manner for dealing with co-workers as wells as customers
• Ability to work both independently and as a team member
• Must be at least 18 years of age
• Valid Driver’s License and insurable Motor Vehicle Record
• Refrigeration handling EPA 608 certification, a plus but not required
Compensation:
• Hourly rate with bonus opportunities potentially leading to commission structure
• 40-hour weeks, no weekends

 

Contact Rick @ 989-572-0800 or email rickk@mrappliance.com