Website The Home Depot Design Center
TThe Appliance Installer I is responsible for installing appliances for HDDC customers. They are responsible for the delivery and installation of products. The Appliance Installer I must ensure timely completion of all jobs and installations. The Appliance Installer I is responsible for ensuring customer satisfaction through timely, quality installation of products and services offered. The Appliance Installer I is responsible to ensure compliance and proper adherence to job process and installation standards.
Major Tasks, Responsibilities & Key Accountabilities:70% Customer Service-Ensures timely completion of all jobs and installations-Listens to and resolves install complaints in the field and escalates issues if beyond their skill set-Delivers appliances and plumbing products to customer’s home or other specified location-Document all pertinent information with regard to daily delivery and installation paperwork for accurate record keeping-Obtain customer signature on packing slip for the receipt of goods with regard to pick-up, delivery or Installs-Follows-up on customer concerns-Ensures customer needs are met
30% Appliance Installation-Works with team members to install appliances-Ensures compliance and proper adherence to job process and installation standards-Diagnoses installation issues, seeking additional support as needed-Cleans and maintains the interior of vehicle-Communicate status of each stop to scheduling and routing dept. along with accounting for accurate billing process-Perform routine inspections on vehicle using vehicle inspection form and report any immediate safety concern to management
Visit here to apply: https://careers.peopleclick.com/careerscp/client_homedepot/external/gateway.do?functionName=viewFromLink&jobPostId=412014&localeCode=en-us
