Website TransformCo Sears
As a Home Appliance Repair Technician, you will have the opportunity to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances in the customers’ homes.
Appliance repair responsibilities include:
Providing timely and quality repairs of customers’ products
Maintaining high-quality customer service and care
Promoting and selling additional products and services
Meeting key performance metrics and/or productivity goals
Providing knowledgeable and courteous repair service
Looking for ways to improve business performance and enhance the customer experience
Communicating benefits of the Value Added Services Process to the customer
Maintaining truck stock inventory within the prescribed company guidelines and standards
Following the truck maintenance schedule and keeping a clean, organized truck.
Requirements of the Service Technician role include:
- High school diploma or general education degree (GED)
- At least 1 – 2 years of appliance repair experience, preferred
- Ability to use a computer for parts inquiries and ordering
- Working mechanical knowledge, including the use of tools and test equipment
- Ability to perform accurate repair of customer product
- Ability to follow directions and specific process steps to ensure quality workmanship
- Flexibility to work variable and flexible hours, including overtime
- Must complete all technician training elements within required time frames
- Must possess and maintain a valid state driver’s license for the state in which you are applying
- Must be at least 18 years of age
- Ability to occasionally lift up to 100 lbs.
Denise Casseus
Recruiter | Sears Home Services
Office: 847-645-8289
Denise.Casseus@Transformco.com